About Terminix
Terminix is a company that has been providing pest control services for over 95 years. They offer a variety of services, including termite control, general pest inspection, and hornet and wasp extermination. Customers praise Terminix for their professional and responsive technicians. They appreciate the thoroughness of the services and the technicians' willingness to go above and beyond to address their needs. Customers also highlight the company's commitment to customer service, with helpful and knowledgeable staff available to answer questions and provide assistance. Technicians are described as friendly, respectful, and efficient. They take the time to explain their work and ensure customer satisfaction. Some technicians even text in advance, and give a rundown of what they ran into. They are attentive and pay attention to detail, doing excellent work. Customers feel confident and comfortable in their homes after using Terminix's services, with technicians who are outstanding and deliver excellent customer service.
The Terminix representative, Sam, is and has beenfor the past several years, one of the best and most professional people one could ask for. He provides great service and always goes the extra mile to be sure the customer is properly taken care of and happy with his service.
The technician Tyler Smith and the rest of the technical crew did an outstanding job in their attempt to seal off our roof and place traps, to extract squirrel rodents from our premise, and returning several times to monitor the squirrel activity, in order to eradicate the squirrel infestation to our complete satisfaction. I herby want to let you know, that your crew went above and beyond to deliver excellent customer service in representing Terminex.
I would not be using Terminix if it wasn't for our service technician Sam!
The company had overcharged us multiple times after we had paid in full. It happened so often that I had to shut down my credit card and completely rearrange all my accounts associated with it.
I'm giving Sam all five stars!!! He is such an excellent service provider. He shows up on time, is friendly and so patient listening to our pest issues, then he sets about quickly to take care of them.
He is communicative as well as willing to come at any time and take care of any issues we might have. Thank you Sam! We sincerely appreciate you and your outstanding customer service!!