Chris and staff did an ah- mazing job on my vehicle! They took extra care to make sure all of my questions were answered and everything was in tip top shape. They even cleaned off some gunk on my car when I asked how I might remove it— they just did it for me! They also made some solid recommendations for what I might need in the future and told me things that I can wait on. No overselling, just good old-fashioned service, which is hard to find these days. And they obviously care about their customers. On top of all of that the facility, especially the office/waiting area, is very clean and welcoming. If I could give more than five stars I would!. This will most definitely... read full review
December 2025
We live near this Jiffylube in Cooper Estates and have used this place for all our oil changes over the past 3+ years. We've brought multiple family vehicles here we've owned over the years. We've also got 4 people in our family, between me, my wife, our daughter, and our son, and we all use this place for all oil changes and any other basic automotive services they offer that we need. I only said all of that 1st so everyone reading this Review knows that my family has used this location off Eastgate Rd in Springfield FREQUENTLY over the past 3+ years. As of today, and I just finished getting my wife's oil changed in her 2023 Audi Q7 SUV, but so far... read full review
December 2024
I haven't been to a Jiffy Lube in probably over 20 years, but I stopped here when my regular oil change place didn't have any available appts this week. I'm so glad I did though! Very pleased with the service, efficiency, and great customer care by my service advisor Jose. Bonus is that the waiting area is super clean and comfortable. We'll definitely be back!
Chris and staff did an ah- mazing job on my vehicle! They took extra care to make sure all of my questions were answered and everything was in tip top shape. They even cleaned off some gunk on my car when I asked how I might remove it— they just did it for me! They also made some solid recommendations for what I might need in the future and told me things that I can wait on. No overselling, just good old-fashioned service, which is hard to find these days. And they obviously care about their customers. On top of all of that the facility, especially the office/waiting area, is very clean and welcoming. If I could give more than five stars I would!. This will most definitely... read full review
We live near this Jiffylube in Cooper Estates and have used this place for all our oil changes over the past 3+ years. We've brought multiple family vehicles here we've owned over the years. We've also got 4 people in our family, between me, my wife, our daughter, and our son, and we all use this place for all oil changes and any other basic automotive services they offer that we need. I only said all of that 1st so everyone reading this Review knows that my family has used this location off Eastgate Rd in Springfield FREQUENTLY over the past 3+ years. As of today, and I just finished getting my wife's oil changed in her 2023 Audi Q7 SUV, but so far... read full review
I haven't been to a Jiffy Lube in probably over 20 years, but I stopped here when my regular oil change place didn't have any available appts this week. I'm so glad I did though! Very pleased with the service, efficiency, and great customer care by my service advisor Jose. Bonus is that the waiting area is super clean and comfortable. We'll definitely be back!