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Reviews for Home Services at The Home Depot
Add your commentHome Services at The Home Depot
2104 E Independence St, Springfield
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2104 E Independence St, Springfield
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Overall experience with the Home Depot rep was great. In fact, the rep caught us before we even entered the bath/shower area and he helped us asap.
However, the type of service offered by 3rd party contractors was outrageously expensive and it kind of felt predatory from a sales pov. The rep was absolutely kind and very, very nice though.
We were quoted $14,700 ($2K worth of discounts applied) for a 5'5"x5'8" bathroom. This was ONLY the purchase and installation of a new 38"x38" neo-angle shower. We were doing the teardown, flooring, toilet and sink ourselves.
The shower was a very... read full review
I ordered a patio door online, requested it to be delivered to the patio, as it does weigh a lot and my wife are elderly and we can maneuver it we can't carry. So we paid the extra $99 for the delivery. The day they were to deliver it we happened to be home. It came with one driver saying he knew nothing about taking it to the patio that, his notes just said drop it off and of course he alone couldn't do it! Well, with no way for my wife and I to move it around the house I couldn't accept it. Then I called the store to try to get it worked out and was more or less told they don't deliver like that...after he was done I guess I was to feel bad for expecting... read full review
Ryan Lanken the assistant manager has no communication skills. Trying to buy four doors from Home Depot is a huge undertaking. I paid for measurement's, installation, doors, and hardware. I have also cancelled my order and will go to another retailer that want's my business. Dealing with a 3rd party RFI was a hue part of the problem. Home Depot's customer service is less than desirable. I came into the 2104 E Independence Springfield, Missouri store to purchase four doors. They told me that I would have to set up an appointment with RFI . When RFI called to schedule the appointment they were approximately 3 weeks from the date that I had walked into Home... read full review