Jun 2026
Great place! They strait away directed us to where we needed. An Australian employee not only explained what we needed and showed us the cheapest option with pros and cons. Well definitely be back!
About Home Services at The Home Depot
Home Services at The Home Depot is highly praised for its excellent customer service and helpful staff. Customers appreciate how staff members go above and beyond to assist, whether it's helping with phone issues, providing product recommendations, or offering detailed explanations. One reviewer shared a positive experience when the staff helped them during a stressful situation involving a non-functioning cell phone, demonstrating their willingness to help in any circumstance. Others mentioned purchasing a tub at a great price and receiving great service. The team is described as friendly, knowledgeable, and attentive, making customers feel valued and cared for. A standout example involved a staff member named Scott, who provided exceptional assistance in selecting the right tools for yard work, earning high praise for his patience and expertise. Overall, the store is recognized as a welcoming place with a team that truly cares about customer satisfaction.
Reviews
Dec 2024
Overall experience with the Home Depot rep was great. In fact, the rep caught us before we even entered the bath/shower area and he helped us asap.
However, the type of service offered by 3rd party contractors was outrageously expensive and it kind of felt predatory from a sales pov. The rep was absolutely kind and very, very nice though.
We were quoted $14,700 ($2K worth of discounts applied) for a 5'5"x5'8" bathroom. This was ONLY the purchase and installation of a new 38"x38" neo-angle shower. We were doing the teardown, flooring, toilet and sink ourselves.
The shower was a very nice option, but definitely way more of a rehaul project and less of a refresh like… read full review
Aug 2017
Buying carpet and vinyl for my small 1,000 square feet home has been the worst consumer experience I have ever had. This is due to the lack of communication and incompetence by Home Depot staff once my order reached the measurement phase. After my home was measured, a completely different home was added into my homes floor plan, skyrocketing the quote to $7,000 from the original $2,800 we were told in store.Knowing something had catastrophically been screwed up, my wife called into Home Depot customer service. The nightmare started at this time. My wife and I were called in, trying to fix our floor plan multiple times for the next three days. We were told the floor plan… read full review
Photos
Hours
Monday 6AM - 9PM
Tuesday 6AM - 9PM
Wednesday 6AM - 9PM
Thursday 6AM - 10PM
Friday 6AM - 10PM
Saturday 6AM - 10PM
Sunday 8AM - 8PM
Good to know
- price range: average
- on-site services
- accepts credit cards
- private lot parking
Location
2104 East Independence Street, Springfield, MO 65804
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