Firestone Complete Auto Care

I went to the Weaver rd Store today because I had a tire in a tire. It was under road hazard. Noah and Chester helped me. They had a difficult time finding our account but nothing stopped them. I had a copy of the tire purchase from last year. So no issues there. But they both were amazing. Respectful. Knowledgeable and kind. Very professional. I don’t know these two young men. But I was so impressed with them. I do t know what you pay them. But it’s not enough. It’s hard to find employees like these two. I firmly believe they deserve to be noticed and given bonuses and a fair raise in pay. Don’t loose these two. I never leave reviews. This is my first.… read full review

Noah was incredibly kind and helpful! When I called, he was friendly and informative. He encouraged me to bring my car in same day, even if it was going to be close to closing time, ensuring me they would be able to get me fixed same day. I had been driving on a donut for nearly 2 weeks trying to find a place I could make it to before closing time. He was professional, kind, and quick! After a really hard week, his attitude and help really made a difference and having the new tire made me feel safer getting back on the road. He was also professional and kind in talking to coworkers who were departing for the day. He had great attention to detail, ensuring the caps were… read full review

Chester saved the day! While traveling from Missouri to Tennessee, we urgently needed a tire replaced. One Firestone locations quoted us wait of over three hours, but Chester checked his inventory, had a tire in stock, and replaced it immediately. He was incredibly kind, professional, and provided absolute top-tier service—10 stars! If you need fast, honest, and reliable automotive care in Springfield, go see Chester at the Weaver Road location. Highly recommended!