About Freedom HVAC
Freedom HVAC is a trusted company based in Joplin, Missouri. The company provides expert HVAC installation, repair, and maintenance services. Freedom HVAC is an authorized dealer for top brands and offers nationwide sales of MRCOOL products. Customers have had great experiences with the company, praising its customer service, great products, and good prices. The company's customer care is dependable and professional. Customers have received quick and concise answers to their questions and have been happy with their purchases. Freedom HVAC's products, such as mini split systems and air conditioners, have been well-received by customers, who have had zero problems with them. Overall, Freedom HVAC is a recommended company for HVAC needs.
I purchased a 3 zone mini split. When the unit arrived MRCOOL had mistakenly shipped the wrong type of air handlers. Matt sorted out the exchange and I had the correct units delivered and was provided shipping labels for the return units. During installation I discovered I needed longer line sets than I had originally ordered. I was able to purchase the correct lengths and return my unopened line sets. MRCOOL diy direct was very responsive and I’m happy with my installed system. I would not hesitate to buy again.
Can't say enough about Matt's customer service. I installed a 3 unit ceiling mounted mini split system, which comes with understandable challenges, both structural and technical in nature. When I needed quick and concise answers, Matt rose to the occasion. He also offered the best pricing I found anywhere online. I highly recommend his company.
Had a great experience with this provider. that was knowledgeable and got back with us quickly very professional. We love the new unit. Thank you very much. Mr. cool would recommend him to everyone friends families, neighbors.