About CARTHAGE HEAT AND AIR
Reviews for CARTHAGE HEAT AND AIR
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 4PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Carthage Heat And Air is a reliable and professional HVAC company known for honest service and quality workmanship. Customers appreciate their prompt responses, often receiving help the next day when issues arise. The team, especially Eli, is praised for being friendly, down-to-earth, and attentive. Eli takes the time to listen to customer concerns, carefully diagnose problems, and explain repairs in simple terms, ensuring clients understand what is needed. The company handles repairs efficiently, whether fixing broken parts or performing complete overhauls and installations, often working quickly and within fair pricing. They also show attention to detail, doing little things to protect the home and improve service quality. Customers highlight that Eli and his crew treat each home as if it were their own, demonstrating good character and dedication. Despite occasional issues like manufacturer-related equipment failures, the team continues to perform excellent work and provides dependable service. Overall, Carthage Heat And Air is trusted for honest, attentive, and quality HVAC services, making them a dependable choice for heating and cooling needs.
Eli and Jeff were great! Eli was willing to answer any questions or concerns and answered the phone when I called. Unfortunately, my Mom’s unit wasn’t installed correctly by the builder’s a/c man 😡 so she had to have a replacement. Eli mad the stressful process for her in the extreme heat much more bearable! Would definitely recommend them!
My AC wasnt working. Eli diagnosed the issue, and fixed it by swapping out the broken part. He was extremely informative, walking me through exactly what was wrong and what was needed to get it fixed. Professional, honest, and great workmanship.
I can't begin to speak highly enough about Eli and his crew. The easy part is he was priced fair and was able to work us in and do a complete overhaul and install relatively quick.
What's easy to overlook unless you do business with him is his attentiveness. He took the time to actually listen to our concerns and provided valuable feedback and solutions to our problems compared to some of the regurgitated responses we'd heard from a competitor.
He treated my home as if it was his own doing little things here and there because he could. I'm talking little things that might go un-noticed like extending the drip line an extra 2 inches and putting an elbow on...read full review