1 Source Heating and Cooling, LLC is a reliable and professional HVAC service provider. Their technicians, including Chris, Van, and Marquis, are knowledgeable and efficient in repairing A/C systems, with some even offering helpful advice on how to maintain aging systems. The company's customer service is also highly praised, with friendly and respectful representatives like Ms. Jada providing clear communication and confirmation of appointments. With reasonable prices and prompt service, 1 Source is a highly recommended choice for all HVAC needs.
Had a great experience with this company. Great to talk to on the phone, Chris showed up when they said he would, and he fixed the problem - very nicely giving me more information to prevent the problem happening again. I did it through my home warranty company, so I can't speak to the price.
1 Source Heating and Cooling LLC delivered excellent customer service from the initial phone conversation to resolving the issue, which exceeded my expectations. I missed the technician on the first attempt because I had to leave the house during the service window for a family matter. They called to let me know they’d need to reschedule, but were gracious enough not to charge additional fees, which is their policy. The technician came out the very next day, assessed the problem, and found a wiring issue that needed to be addressed. He explained that he’d have to send in a request for approval before they could proceed, and once approved, they’d be back. At that… read full review
Great experience. My AC went out 3 days before I had an out of the country vacation planned. When i called they set up an appointment the next day. Technician came out early and had to battle the rain but still managed to replace a part. Was extremely nice and helpful.
9713 Dielman Rock Island, Industrial Drive, St. Louis, MO 63132
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