Freeman Neosho Physicians Group

Freeman Neosho Physicians Group receives mixed reviews regarding its doctors and staff. The doctors are frequently described as excellent, knowledgeable, efficient, thorough, and awesome. Patients report being totally satisfied with their care, feeling their problems are addressed, and appreciating the helpfulness. Wait times are noted as minimal. However, experiences with the staff vary significantly. Many staff members are seen as very helpful and friendly. In strong contrast, one specific staff member at the check-in window is consistently reported as having a bad attitude, acting like patients are a burden, glaring, raising her voice, and providing bad customer service. This has caused frustration for multiple patients. There is also a notable report of a very poor experience with one doctor. A patient felt the doctor did not listen, interrupted, lectured, and was dismissive of the patient's own opinions about their body and care. This disagreement ultimately led to the patient being dismissed from the practice entirely. Another doctor is praised but noted to be retiring and will be sorely missed.