About Freeman Neosho Physicians Group
Reviews for Freeman Neosho Physicians Group
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 2PM
Saturday: ClosedSunday: Closed
Freeman Neosho Physicians Group receives mixed reviews regarding its doctors and staff. The doctors are frequently described as excellent, knowledgeable, efficient, thorough, and awesome. Patients report being totally satisfied with their care, feeling their problems are addressed, and appreciating the helpfulness. Wait times are noted as minimal. However, experiences with the staff vary significantly. Many staff members are seen as very helpful and friendly. In strong contrast, one specific staff member at the check-in window is consistently reported as having a bad attitude, acting like patients are a burden, glaring, raising her voice, and providing bad customer service. This has caused frustration for multiple patients. There is also a notable report of a very poor experience with one doctor. A patient felt the doctor did not listen, interrupted, lectured, and was dismissive of the patient's own opinions about their body and care. This disagreement ultimately led to the patient being dismissed from the practice entirely. Another doctor is praised but noted to be retiring and will be sorely missed.
The Endo department was amazing when I first started going. They were on top of things. Getting meds figured out, testing, answering the phone. The nurses and doctor were kind and friendly. But lately its been horrible. I've tried calling them for two weeks now, four times a day and leaving a message every other day. Nothing but crickets.
This office is great. I like how I can get X-rays don at the same time as seeing a specialist. You can even get the labs done across the street. The staff are great at customer service
I’ve had zero problems with the office staff. Always friendly and helpful. But beware of Dr. Melanie Akuna. I went to her for about 6 months. She doesn’t seem interested or educated in treating the human body as a whole and teaching healthy lifestyle, but instead just wants to prescribe pharmaceuticals to mask your symptoms. I was finally able to get down to the root cause and improve my symptoms after doing extensive research on my own time.
I take my children to Dr. Pelate. She has been great to work with. I am doing an alternative vaccination schedule and she was very accommodating.