About Veterinary Specialty Services
Veterinary Specialty Services (VSS) is a compassionate animal care provider that has earned the trust of local pet owners. The staff is known for their polite and attentive demeanor, guiding clients through difficult situations with empathy. Veterinarians at VSS take the time to explain diagnoses and treatment options, ensuring clients understand the care their beloved pets receive. The team, including Dr. Kayla Bannister, is recognized for their extreme compassion and gentleness, especially during tough moments such as late-night emergencies or final farewells. VSS strives to make these experiences as peaceful and private as possible, prioritizing the comfort and well-being of both pets and their families. Recent reviews highlight how the staff handled difficult situations with love and care, making the grieving process easier for clients. Many express gratitude for the support provided during emotional times, emphasizing that VSS places the pets' best interests at the forefront while helping families through their journeys.
I recently went to VSS for what I thought was going to be an exam for my dog however I had to put her down. It was a very stressful, painful, heartbreaking situation but VSS made the process so simple and easy! The staff at VSS were so caring, and passionate. I’m very thankful that they exist. Highly recommend VSS to all pet owners!
VSS Manchester Review
| Administrative/
The cardiology team at VSS Manchester has been excellent. Dr. Marshall and her team are compassionate, professional, and have provided outstanding care for my dog. I’ve seen a significant improvement in his health, and I’m very grateful for their medical expertise.
Unfortunately, my experience with billing and administration was very different. Although I fully understood and agreed to the payment policy, I was given verbal guidance by multiple staff members that partial payment was acceptable for specialty patients, as long as the balance was paid prior to the next appointment. I acted based on that information,...read full review
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Five-star care for our boy Tex. Truly an exceptional team!
From the front desk staff all the way to the surgeons, EVERYONE is professional and compassionate.
They handled his emergency, surgeries, recovery, and follow-up process with care and patience. It’s clear they prioritize both the patient's recovery and the owner's peace of mind. They made us feel like we were part of the their family and knowing he was in the hands of people who loved him as much as we do made the time we had to be apart manageable.
Even during busy shifts, the staff was kind and professional making sure we were comfortable and informed.
Highly recommend...read full review