“I made a huge mistake ordering my flowers and Massman’s went above and beyond helping fix a mistake entirely of my own making.
They very reasonably could’ve cancelled my order with a note and I would not have been angry. Instead, they called me with a solution already in place and nothing needing to be done on my end.
I can’t recommend the care and responsibility of these people more.“
Florists
“I made a huge mistake ordering my flowers and Massman’s went above and beyond helping fix a mistake entirely of my own making.
They very reasonably could’ve cancelled my order with a note and I would not have been angry. Instead, they called me with a solution already in place and nothing needing to be done on my end.
I can’t recommend the care and responsibility of these people more.“