MBPI - Mechanical Breakdown Protection, Inc.

Sep 2023

I have read some of these reviews and I'm just beside myself! I purchased a warranty 2 years ago from MBPI. Unfortunately, I've had my Ford Escape in the shop several times. EVERY single time MBPI paid for the repairs with NO questions asked. I have worked with 2 of their adjusters (Dennis & Austin). Each time they were PATIENT and very PROFESSIONAL. I recently spoke to Jason in Claims, when I experienced a MAJOR mechanical issue with my motor. AGAIN, I was felt at ease being told ALL parts AND labor would be paid for. I still have 10,000 miles left on this AWESOME warrant policy. So far MBPI has paid out about THREE TIMES what I paid for the warranty policy with NO hesitation....read full review

Jul 2023

I recently had a major repair issue on my Ford Edge engine. I initially expected a challenge in dealing with a warranty company for the issue, especially expecting that it would be a significant repair/cost of a claim. I was fortunate to work with MBPI and specifically Jason Gibson. He was immediately helpful and gave me a great overview of the process and what I could do on my end to ensure a smooth claim. He quickly changed my perspective on the issue and while it is never fun to be without wheels for any length of time, I am grateful to have worked with Jason and MBPI for my claim.

Jul 2023

I was between a 4 and a 5 here, because it did take a little bit of time and some back and forth to get a claim approved. I will go with a 5 solely because of Dennis V. He took the time to actually dig into my claim and realize that the dealer used the incorrect wording, and eventually got my claimed approved. Very thankful for his support, and made me feel much better about my warranty purchase.