Had a problem with a scam situation from a fraudulent Geeksquad email. Called the real Geeksquad and paid for a service to clean my computer. It was a little difficult to understand the representatives accent, but he was polite and knowledgeable.
December 2018
Had to replace my old computer. The Geek Squad techs that helped me were pleasant, polite, and professional! They gave me several options for a new computer, and helped me to download the files from my old computer to the new one, so I didn't lose any important documents or photos! They made a difficult situation much easier!!
December 2017
My computer broke and couldn't be repaired so they replaced it. During the diagnosing and repair attempts not only did I get email notifications, I also got phone calls with updates on the status of my old computer. The staff was extremely professional and courteous. The staff was extremely helpful and patient in setting up my new computer and made sure I didn't have any questions before I left.
Had a problem with a scam situation from a fraudulent Geeksquad email. Called the real Geeksquad and paid for a service to clean my computer. It was a little difficult to understand the representatives accent, but he was polite and knowledgeable.
Had to replace my old computer. The Geek Squad techs that helped me were pleasant, polite, and professional! They gave me several options for a new computer, and helped me to download the files from my old computer to the new one, so I didn't lose any important documents or photos! They made a difficult situation much easier!!
My computer broke and couldn't be repaired so they replaced it. During the diagnosing and repair attempts not only did I get email notifications, I also got phone calls with updates on the status of my old computer. The staff was extremely professional and courteous. The staff was extremely helpful and patient in setting up my new computer and made sure I didn't have any questions before I left.