Geek Squad

Dec 2023

Had a problem with a scam situation from a fraudulent Geeksquad email. Called the real Geeksquad and paid for a service to clean my computer. It was a little difficult to understand the representatives accent, but he was polite and knowledgeable.

Dec 2018

Had to replace my old computer. The Geek Squad techs that helped me were pleasant, polite, and professional! They gave me several options for a new computer, and helped me to download the files from my old computer to the new one, so I didn't lose any important documents or photos! They made a difficult situation much easier!!

Dec 2017

My computer broke and couldn't be repaired so they replaced it. During the diagnosing and repair attempts not only did I get email notifications, I also got phone calls with updates on the status of my old computer. The staff was extremely professional and courteous. The staff was extremely helpful and patient in setting up my new computer and made sure I didn't have any questions before I left.