Ulta Beauty

Ulta Beauty is a popular US beauty retailer, offering a wide range of products from cosmetics to hair care. With over 25,000 products from 500 brands, customers can find well-known brands like Fenty and CHANEL, as well as exclusives like Kylie Cosmetics and Olaplex. The store's Conscious Beauty section features products that are vegan, cruelty-free, and sustainable. Customers have praised the helpful and attentive staff at Ulta Beauty, noting their courteous and enthusiastic approach to beauty products. Many have shared positive experiences with staff members like Miss Morgan, who went above and beyond to assist customers in finding the perfect products. Jayce has also received recognition for her professionalism and ability to create a welcoming environment, making customers feel like they are catching up with a friend while receiving top-notch service. However, some customers have expressed disappointment with the new policy of locking up perfume, which makes it challenging to browse and test scents without help. Despite this, many customers feel welcomed and appreciate the team's expertise in addressing issues such as returns and online ordering. A recent customer highlighted the teamwork and care shown by the staff, which has made them a loyal customer for life.