Romanelli Optix

Mar 2023

I have purchased several pairs of glasses at the Wornall Road location. They are expensive, but I was satisfied with the service. Recently, I got a new prescription. I wore my current glasses in and asked if they could order the very same frames with the new prescription lenses. (I wanted to keep my current glasses as a back up.) The guy immediately tried to sell me on buying frames in the showroom. Finally I said "can you order these frames in." He took my glasses in the back. I continued to browse the store. When I saw the guy again, I said "can you order those frames?" He said "I already did." I said "you ordered them without giving me a price?" He said "I thought...read full review

Mar 2023

I went in excited at all the options of unique glasses. The person who greeted me very unhelpful and when I picked a frame I liked but thought red might not be my color, he said, well maybe this isn't the store for you. Just made me feel uncomfortable and out of place. He was rude and seemed annoyed to have a customer come in.

Feb 2023

Please do not shop here. Was sold a pair of glasses that where ill fit. The owner just shrugged and said he can't fix that. I had bought multiple pairs in the past from his other store on the plaza. Milan Optique. First time meeting the owner and wish I had never given him my money. Please shop elsewhere. The other bad reviews are true