Timothy Saylor is an outstanding service technician for Inception Plumbing. I live in a 60 year old house so I have experience with plumbing problems. I have use locally owned plumbing companies that were sold to out-of-state owners only to be frustrated with the overall service experience. I Google for a local plumbing company for my present kitchen plumbing issue and chose Inception Plumbing. Timothy Saylor was very professional, exceptional competent in his work, and a good communicator explaining the service options to my wife and me. I am very satisfied with the service and pricing for the plumbing work they completed today. I will certainly use Inception Plumbing… read full review
About Inception Plumbing
Inception Plumbing delivers exceptional customer service to the Kansas City Metro area, paired with high-quality products. Their team is professional, friendly, and efficient, ensuring customers are fully satisfied with the outcome before leaving their homes. With a focus on customer happiness, Inception Plumbing provides great service, replacing old water heaters and fixing plumbing issues at a fair price. Their technicians are courteous, explanatory, and deserving of recognition for their excellent work. Customers can sense the good people behind the company.
Customers have praised Inception Plumbing's efficiency, attention to detail, and professionalism. One reviewer mentioned the entire experience was extremely professional, highlighting the great communication and knowledge of the staff. Another customer noted Fabian's outstanding job, where he provided different options and completed a big job efficiently. Additionally, Matt received praise for addressing multiple issues in a timely manner, demonstrating his courteous and professional approach. The office staff was recognized for their thorough communication, ensuring everything was handled as expected. Inception Plumbing is highly recommended and will be used again for future plumbing needs.
Reviews
Chris was great! He set up the process to get started on a major project. He was friendly and professional and a pleasure to talk to!
9/1/26—We had Inception come back out to quote a repair. Grant did an amazing job scoping out the situation and provided detailed estimates on a solution to our problem. Very professional and knowledgeable! So far, Inception is 2 for 2 👍🏻
Chris was patient in explaining how the water systems in our home work and why they were doing what they were doing to fix the lack of hot water coming from our pipes. Thank you, Chris! Highly recommend
Photos

Hours
Good to know
- on-site services
- accepts credit cards
- offers military discount
- open to all
Location
8031 Ward Parkway Plaza, Kansas City, MO 64114
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