FreedomCare - CDS Agency Kansas City Department

FreedomCare is a CDS (Consumer Directed Services) agency in Kansas City that prioritizes simplifying the complex application process for insurance, eliminating extensive paperwork and long waits. A reviewer expressed gratitude for choosing Freedom Care, feeling more confident in caring for their mom at home. However, there are some areas for improvement. One reviewer mentioned experiencing difficulties with the app, specifically when trying to change the schedule and with early pay having high tax deductions. Another reviewer expressed discomfort with the requirement of taking a photo every Saturday for a year, questioning the need for so many photos. Despite these concerns, the reviewer acknowledged that the service is generally good.