I have had excellent service from Rouse Heating & Air Conditioning. My neighbor highly recommended them. She said they have serviced their unit for as long as they lived in the house, about 30 years. Here’s my experience. Prompt turn around time from when I call and receive service. I had heater repaired and work on ac unit. Caleb was very polite, professional, listened to my concerns and corrected an issue where I had no air coming through the vent in the kitchen. It has been like that since the unit was installed 13 years ago! I highly recommend them!
May 2026
NOT JUST SERVICE!! Excellent CARE It Is!
As a first time customer who’s air conditioner stop working on a Friday Evening, July 18th 2025 at 7pm!! …. I was desperate to talk to someone!
Saturday morning I messaged the company via chat and immediately got a response!
All my questions were answered as many times as I asked and everyone I talked to was kind helpful well informed and professional!
Thank you! God Bless
Larry, AI my initial contact ( Simply Amazing and Efficient)
I called Rouse this morning to report my A/C wasn't working & Caleb was here before the day was over! All is up and running again & the house is cooling. YAY!! Thanks to Lisa, Caleb & Rouse for being there when we need you!
I have had excellent service from Rouse Heating & Air Conditioning. My neighbor highly recommended them. She said they have serviced their unit for as long as they lived in the house, about 30 years. Here’s my experience. Prompt turn around time from when I call and receive service. I had heater repaired and work on ac unit. Caleb was very polite, professional, listened to my concerns and corrected an issue where I had no air coming through the vent in the kitchen. It has been like that since the unit was installed 13 years ago! I highly recommend them!
NOT JUST SERVICE!!
Excellent CARE It Is!
As a first time customer who’s air conditioner stop working on a Friday Evening, July 18th 2025 at 7pm!!
…. I was desperate to talk to someone!
Saturday morning I messaged the company via chat and immediately got a response!
All my questions were answered as many times as I asked and everyone I talked to was kind helpful well informed and professional!
Thank you!
God Bless
Larry, AI my initial contact
( Simply Amazing and Efficient)
Lisa, office staff my next contract.
Very... read full review
I called Rouse this morning to report my A/C wasn't working & Caleb was here before the day was over! All is up and running again & the house is cooling. YAY!! Thanks to Lisa, Caleb & Rouse for being there when we need you!