Justin Shelby - State Farm Insurance Agent

Feb 2024

Justin and his staff have taken very good care of my and my family's insurance needs. They are always so friendly and helpful from the smallest question to any major issue I was having. Glad they are my insurance agent because I have had agents before that didn't care if they helped.

Dec 2023

We've been using Justin Shelby (West Plains Office which isn't listed on Yelp) since 2021 for auto & home owners, and every time I have to call them I've never been treated with anything but kindness even when my questions may have a simple answer and I'm just seeking clarification. The agents have no problem at all taking the time out of their day to answer any questions and look through your policy to get the information you're seeking clarification on. It's nice to not feel like they're too busy to answer questions or even explain changes in your policy you may want to make. Yesterday I stopped into the west plains office because the app wasn't working correctly and...read full review

Jul 2023

Hello, I’ve been using StateFarm for our homeowners insurance along with our vehicles and many other things for many years. You are greeted with a friendly StateFarm family service team and you will always be guaranteed a smile on your face when you leave! If you don’t have insurance I’d definitely recommend StateFarm!