Alan took such good care of us. Our furnace went out right before a winter storm. A wire had burned and melted a component! So thankful Alan was able to work us into his schedule right away.
January 2025
I called Allen about a heating issue just before a big snowstorm. Even though he was very busy, he took the time to help me troubleshoot the problem over the phone before deciding if a service call was necessary. I really appreciated his expertise and willingness to help, even under pressure! Will be calling Ricotta heating and cooling for my next service.
November 2024
Ricotta installed our Heating and Air unit about 6 or 7 years ago. I called in recently because the heater was not kicking on. Over the phone Allen assisted on walking me through cleaning a sensor. He even called back after I got it working to make sure everything was working right. You can't ask for better service than that.
Alan took such good care of us. Our furnace went out right before a winter storm. A wire had burned and melted a component! So thankful Alan was able to work us into his schedule right away.
I called Allen about a heating issue just before a big snowstorm. Even though he was very busy, he took the time to help me troubleshoot the problem over the phone before deciding if a service call was necessary. I really appreciated his expertise and willingness to help, even under pressure! Will be calling Ricotta heating and cooling for my next service.
Ricotta installed our Heating and Air unit about 6 or 7 years ago. I called in recently because the heater was not kicking on. Over the phone Allen assisted on walking me through cleaning a sensor. He even called back after I got it working to make sure everything was working right. You can't ask for better service than that.