About Sears Appliance Repair
Sears Appliance Repair has been fixing appliances since 1956 and boasts over 850,000 positive customer reviews. The company services all major appliance brands, including Kenmore, GE, Samsung, Amana, Frigidaire, Maytag, KitchenAid, and LG. Technicians are known for their knowledge and professionalism, providing clear explanations of issues and repair costs. They offer same-day or next-day appointments and go the extra mile to ensure customer satisfaction, even checking coverage details to avoid unnecessary service fees. Repairs are backed by a 90-day satisfaction guarantee.
Timothy was pleasant and thorough with his diagnosis of the problem with my furnace, however I still have no heat due to what Timothy wrote in his report. The fact that I am a new homeowner with this property, him telling them that the furnace was dirty and maintenance on the furnace is part of the issue.
I told him that I had nothing to do with the maintenance of the furnace due do the fact that I just purchased the house was not put in the report. Now it seems that my home warranty plan that I purchased at closing is not going to pay for the repairs based on Timothy's findings. So at this point I am still without heat in my home. Timothy should have disclosed the...read full review
Mr. Ozzie was very professional, polite, and respectful of my home. If I ever have to have any repairs to my refrigerator or stove I will request him if that's at all possible.
My experience was far from good concerning my washer being repaired, because nothing has worked after 6 appointments over 2 months. But my main technician Mr Clay, was absolutely amazing and very thorough, yet this machine continue to malfunction. So my rating with the technician from Sears, is definitely 5 stars, but the machine itself seems to have worn out. It is Completely exhausting.