About Roto-Rooter Plumbing & Water Cleanup
Roto-Rooter Plumbing & Water Cleanup, a licensed and insured plumbing company in Fenton, MO, has been serving the community since 1935. The business specializes in a wide range of plumbing services, including drain cleaning, water heater replacement, sewer line repair, and more. Customers appreciate the prompt scheduling and the ability to address urgent issues with their 24/7 emergency services. Reviews highlight the professionalism and expertise of their technicians. David demonstrated excellent knowledge by efficiently resolving multiple plumbing problems and ensuring no new issues arose. Nicholas was noted for his kindness and clear communication, providing a quick and effective service while also showing appreciation for veterans. Eddie impressed customers by using a camera to explain plumbing issues and offering preventative advice. Many reviews praise the technicians for their ability to save customers money by suggesting repairs that do not require extensive work. Overall, Roto-Rooter is recognized for its friendly service, reliable solutions, and commitment to customer satisfaction.
We had an emergency issue, and from the first phone call to the final visit, this team provided top-tier service. The young woman who scheduled us was patient and communicative with my father. Thomas went above and beyond to identify the problem, explain what was happening, and make sure it was fixed. The next day, Eddie followed up with a camera to ensure the issue was completely gone. Both were professional, thorough, and truly cared about getting the job done right. They’re definitely on speed dial if we ever need them again!
Eddie was great and knowledgeable. He sought out assistance (via coworker) while analyzing the issue. The conclusion was the company would not be able to assist with the issue at hand, however he gave me insight and information on what the next steps should be. I appreciate his honesty!
Dave was very good and professional.He fixed our problem and a few other things.He also explained some other plumbing concerns I had.I will definitely be using him for my other plumbing needs.