Tyler at Eureka location was an absolute gem to work with when granddaughter(visiting from out of state) needed a new frame due to one of the arms breaking. While we couldn’t move lenses to a new frame( due to Walmart policy), Tyler came up with an inexpensive solution to replace the arms and it worked out fabulous! Tyler was very kind and ready to help any way he could. He came through big time and granddaughter was happy to have her glasses fixed on the spot! Thank you so much for the awesome manner in which our transaction was handled - very professional and helpful!! I just cannot say enough how happy we were with Tyler’s service and help today.
February 2025
I actually get really bad anxiety coming to appointments due to bad experiences in the past. This was one of the best eye exams I have ever had. Dr. Hicks was one of the sweetest eye docs I've crossed paths with and both the staff members here today were great as well. Time waiting was not very long. Thanks for a great visit!
August 2024
Excellent Dr. and staff. First time. Like it. Just visited today, so hope my glasses come excellent too.
Update: already have my glasses. They are perfect and the fra is a very good quality . Excellent service. Keep with the 5 stars.
Tyler at Eureka location was an absolute gem to work with when granddaughter(visiting from out of state) needed a new frame due to one of the arms breaking. While we couldn’t move lenses to a new frame( due to Walmart policy), Tyler came up with an inexpensive solution to replace the arms and it worked out fabulous! Tyler was very kind and ready to help any way he could. He came through big time and granddaughter was happy to have her glasses fixed on the spot! Thank you so much for the awesome manner in which our transaction was handled - very professional and helpful!! I just cannot say enough how happy we were with Tyler’s service and help today.
I actually get really bad anxiety coming to appointments due to bad experiences in the past. This was one of the best eye exams I have ever had. Dr. Hicks was one of the sweetest eye docs I've crossed paths with and both the staff members here today were great as well. Time waiting was not very long. Thanks for a great visit!
Excellent Dr. and staff. First time. Like it. Just visited today, so hope my glasses come excellent too.
Update: already have my glasses. They are perfect and the fra is a very good quality . Excellent service. Keep with the 5 stars.