About Firebird Concrete & Pools, Inc.
Firebird Concrete & Pools, Inc. is a highly praised company, known for its exceptional service and quality work. The team, led by Dustin, has been described as wonderful, friendly, and honest. They have been praised for their patience, attention to detail, and fair pricing. The company is known for its expertise in working on all Pentair products and for providing excellent service even to those who did not purchase their equipment from them. Customers have been impressed with the company's responsiveness and the timely completion of projects, despite challenges such as labor shortages. Firebird Concrete & Pools, Inc. has a reputation for longevity and customer satisfaction, making them a trusted choice for pool-related services.
Dustin, Kelly and the crew have been wonderful. Things have moved slower than usual this year due to a wet spring and labor shortages but Dustin was very patient with my many requests for updates on timelines and once the pool was started the entire process was completed in under 2 months. I got exactly what I wanted for a very fair price and did exactly everything he said he would including removing fence pieces and putting them back up. He also built 2 other pools on my street years ago and still services them which says something about the longevity of the company. I will be reaching out to Dustin again when I am ready for a pool heater in the future.
Firebird Concrete & Pools is fantastic. They are so nice. Dustin was very friendly, honest and expedited our issue. They didn’t try to nickel and dime us. Their pricing was very fair. Service was outstanding. They are now our pool guys. They work on all Pentair products. Saved me a lot of heartache. Most pool companies around this area will not work on the equipment unless you bought it from them, not these guys. I strongly recommend these guys and look forward to working with them in the future.
We are so thankful for Dustin coming out and installing a new pool heater for us. He was very good communicating the issues with our old one, helped us decided what to do for a new one and priced us extremely fair with making us feel like a priority! I thank you very much and will 100% recommend to anyone I know!