JCPenney Salon

May 2023

Probably should have turned around and walked back out when I saw an empty salon with no receptionist and the only other person getting a haircut was 90, but I was desperate for a trim. Desperation got me a dry, straight across trim of 3-4" instead of 2". I can't even be mad, I knew a mall trim was a risk. ?

Aug 2021

First time in location. Just want to express how pleased I was with stylist Felicity. She was very professional. I have not had my hair styled in nearly 3yrs as I wore protective styles.Felicity, listened to a few additional hair concerns then made recommendations that will benefit myself and son. I then told her she can never leave. Yes, I was just that pleased.

Aug 2019

I went here a week ago and did not have a good outcome, so I scheduled another appointment to hopefully get it corrected. Turns out the person who cut my hair last week is no longer employed there. As a result, I got scheduled with a great stylist named Mercedes. What a blessing! Mercedes knows her stuff!This woman took one look at my hair and said "someone gave you a mullet", which was true! Mercedes listened to what I wanted, looked at the pictures of haircuts I had, and took her time to get it right. She even apologized for the cut I got a week ago, even though she had nothing to do with it, and thanked me for giving the salon another chance. A salon is only as good...read full review