LensCrafters is a dedicated eyecare provider offering a range of premium lens solutions and designer brands such as Ray-Ban and Oakley. The store accepts most vision insurance plans. At LensCrafters, all prescriptions are welcome. The staff, including Daniel, Dr. D. Bell, and Hailey, are known for their exceptional customer service. They take the time to listen to customers' concerns, answer questions, and provide professional solutions. Hailey, in particular, has been praised for her expertise in fitting glasses correctly. Customers appreciate the staff's kindness, professionalism, and ability to remedy issues. Many clients have shared positive experiences, highlighting staff members like Dylan and Daniel for their helpfulness. Dylan went above and beyond by assisting after cataract surgery, making phone calls, and helping with glasses and iPads. Daniel ensured that customers felt confident in their glasses choices, taking extra time to make sure everything was perfect. First-time visitors often find the staff friendly and attentive, with same-day glasses available and a welcoming atmosphere. With great customer service from every worker, LensCrafters remains a trusted destination for all eyecare needs.
I went to lens crafter at columbia mall to ask question about my oakly meta. The lady work there she immediately came and wanted to help me how to figure it out. The gentleman work there he advised me to go to a nearby store that sell oakley meta. That's not the end. He called that store to ask them if they are available to help me out. I do appreciate your beautiful kindness and being very friendly . If I want to buy glasses in the future ..I will definitely come to this store . I apologize I didn't ask their names .but this was on 08/27/2026 around 6pm . They deserve a big applause from the manager. Excellent people.
Aug 2026
5.0★★★★★
I bought a pair or rayban sunglasses online but the fit was too wide for my face. They are a hard plastic material so there was no way bend them to shape myself. I brought them in and they took them in the back and heated them to shape the frames and they fit like a dream! Great customer service!
Aug 2026
5.0★★★★★
I was impressed by the staff, services, and pricing. I worked with 4 staff and each was outstanding. I left feeling very happy about my experience. I would highly recommend the Columbia, MO LensCrafters!
