About LensCrafters
LensCrafters is a dedicated eyecare provider offering a range of premium lens solutions and designer brands such as Ray-Ban and Oakley. The store accepts most vision insurance plans. At LensCrafters, all prescriptions are welcome. The staff, including Daniel, Dr. D. Bell, and Hailey, are known for their exceptional customer service. They take the time to listen to customers' concerns, answer questions, and provide professional solutions. Hailey, in particular, has been praised for her expertise in fitting glasses correctly. Customers appreciate the staff's kindness, professionalism, and ability to remedy issues. Many clients have shared positive experiences, highlighting staff members like Dylan and Daniel for their helpfulness. Dylan went above and beyond by assisting after cataract surgery, making phone calls, and helping with glasses and iPads. Daniel ensured that customers felt confident in their glasses choices, taking extra time to make sure everything was perfect. First-time visitors often find the staff friendly and attentive, with same-day glasses available and a welcoming atmosphere. With great customer service from every worker, LensCrafters remains a trusted destination for all eyecare needs.
Annie helped repair a pair of glasses at no cost, which was so helpful and appreciated! Annie was very kind and we’ll definitely be back if we have any other issues in the future!
I had a wonderful experience here and would highly recommend this place. I usually prefer shopping online, but this was the best customer experience I’ve ever had in a glasses store. Dillin was incredible—he made me feel genuinely welcomed and treated me like a person, not just another customer.
He did an amazing job explaining how everything works and even helped me pick out frames, which I really appreciated. I don’t normally leave reviews, but I’m extremely satisfied and wanted to recognize the great service he provided. I can’t thank him enough.
This is a fantastic place, and I will definitely be coming back in the future!!
This has been my eye doctor since I moved to Columbia, and I’ve always left happy! Stopped in to see if they could quickly adjust my new frames, and Annie was happy to help & as friendly as always. Definitely the only eye doctor’s office I’ll visit!