About Quality Wood Flooring
Quality Wood Flooring is highly praised for its exceptional craftsmanship and outstanding customer service. Customers highlight the company's commitment to quality work, with their floors described as beautiful and flawless. The team, led by Stan, is known for their professionalism, friendliness, and attention to detail, treating each project as if it were their own home. One customer shared a story of how Stan went above and beyond to fix a sanding issue caused by another contractor, working on Thanksgiving Eve and after Thanksgiving to ensure the floors were perfect before the holiday. This dedication demonstrated that Stan genuinely cares about clients and their homes, not just completing a job. The crew consistently showed up on time, worked diligently until the project was finished, and was willing to accommodate requests to meet customer satisfaction. Overall, the reviews emphasize that Quality Wood Flooring offers not only high-quality floors but also excellent customer service, making their clients feel valued and confident in their work. The company comes highly recommended for anyone seeking reliable, beautiful hardwood flooring solutions.
We received the best customer service we’ve ever experienced with Custom Wood Floors by Stan. Stan literally saved Christmas! We had hired another floor company to finish the hardwood floors we installed in a new addition to our home. The other company created a “halo” effect around the perimeter of our entire room due to incorrect sanding methods. We knew this wasn’t correct but the other company repeatedly assured us it was a “shadow”, and suggested we move forward with top-coating the floor. We asked Stan for a 2nd opinion and he came the very next morning and confirmed that we were right and it was, in fact, a sanding issue. We tried to get our first contractor… read full review
I was “over the top” pleased with my beautiful hardwood floors by Quality Wood Floors! Their name definitely suits their workmanship - “quality”! The customer service that Stan and all of the workers, who worked on my floors, provided was so impressive! They wanted every detail to perfection as if it was their own house! My house went from nice to fabulous!
I cannot say enough good things about Stan and his crew. The quality of their work was impeccable. The crew showed up on the scheduled date and worked everyday until the job was complete. The crew was all very polite and friendly. No request was too small. They did everything we asked to please us. Anyone looking for wood or tile flooring I highly recommend Quality Wood Flooring.
Monday 8AM - 4PM
Tuesday 8AM - 4PM
Wednesday 8AM - 4PM
Thursday 8AM - 4PM
Friday 8AM - 4PM
Saturday Closed
Sunday Closed
2121 Bessie St, Cape Girardeau, MO 63701
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