About Howard Roofing & Home Improvements
Howard Roofing & Home Improvements has been serving the St. Louis and St. Charles area since the mid-1960s, specializing in advanced roofing systems design and installation. They also provide a wide range of top-quality roofing and siding services. Their team is made up of highly skilled, factory-trained professionals dedicated to delivering exceptional service. One customer highlighted the exceptional responsiveness and attention to detail from Howard Roofing, mentioning that management is actively involved in the process. When addressing a leak issue, it was discovered that the problem stemmed from plumbing rather than the roof itself. Another customer praised estimator Brent for going above and beyond while working with their insurance company after storm damage, even meeting the adjuster at short notice. The installation crew was noted for being friendly and efficient, completing the work in just one day, while the office staff was recognized for their professionalism. However, some customers expressed concerns about cleanup after repairs, citing issues with debris left in their gardens. Fortunately, the owner and team responded professionally, offering to address the concerns and improve communication for future customers. Overall, Howard Roofing & Home Improvements is a dedicated roofing company that provides high-quality services, with a focus on customer satisfaction, attention to detail, and professionalism.
Not related to roofing, but I sat next to the owner of this company on a plane the other day. We had a great conversation because I was wearing my buddies roofing companies shirt. As a small business owner myself, I appreciate standing up for what’s right, and America! This guy proved to me that he does too. Mr Howard is a super guy and I would do business with him any day of the week.
We had Howard Roofing change our roof in ‘24. Recently after really high winds we noticed a shingle missing (understandable) and another that was not laying flat. An email with a photo asking about it and within 2 days someone was out to take a look and correct. Great service. The last time was Cedrick who took pictures while he was up on the roof and reviewed them with me before leaving.
No issues with the original install. Great customer service after the fact. Impressive.
Shingles and roof matter/nails were all over my garden beds, breaking some producing vegetable & flowering plants off (damaging and stopping production for the year), and popped a blow up wading pool on my porch. I have continued to find nails and pieces of shingles months later. I felt unprepared and uninformed where I otherwise may have been able to prevent the damage myself with appropriate coverage and preparation.
Edit: I appreciate the professional responses from the owner and Brandon as well as the offer to replace the items damaged and to bring a large magnet to my property. While I do not need compensation for the plants (grown from seed myself; less monetary...read full review