Shakira is so rude, she should be trained in providing better customer service
Ellie
Aug 2025
Dan is the kindest, most knowledgable physical therapist I have ever gone to. I am having a lot of improvement with his kindness and care.
Sarah Wolf
Mar 2025
They will cancel your appointments without calling. The female at the front desk has the worst customer service. The rest of the staff was rude. Never even got treatment but I had 3 appointments scheduled.
Kristina Kallio
Jul 2024
I give 5 stars to Dan! He is incredible! He is great at developing rapport with his clients. He listens well. You can tell he is passionate about what he does and it’s important to him to know the why behind his client's issues. He is very experienced and does a great job at educating.
Now the front desk is where I have an issue. Both times I have come in there is only one lady behind two big screens so you can’t even see her when you walk in. Her personality is very stale. Being the first person you interact with I would think it would be important to have a bubbly, animated, upbeat person who is welcoming.
Brian D.
Mar 2024
I scheduled this visit to bring to light several concerns I had about a minor foot and ankle pains and movement asymmetries. Before i even meet with the doctor I was scheduled for an x-ray which seemed odd. Once the doctor saw the x-rays where no major issues were identified then the majority of my concerns seemed to be a non-issue. I was told to start stretching without even being asked if i have been doing any exercises. I had to ask the doctor as she was walking out of the room about one of the ankle issue which was never addressed during the exam timeframe which felt unusual. Several other items were never addressed as she left before i was able to ask questions. It felt as though my "normal" x-ray deemed my visit to be unworthy of her time. I will be looking for a new doctor and provider to visit as Gina Ruesch and by extension TRIA did not care about my concerns.
Kirk B.
Feb 2024
Beware of fraudlent billing with no recourse. Tria billed me for 3 services concurrently, so a 30 minute phyisical therapy session for knee pain was billed at over $600. Go somewhere else where you won't be robbed.
Michelle
Oct 2023
I saw Sigourney for some pain. She was very knowledgeable in her area of expertise. She is phenomenal! She gave easy exercises for me to do at home. She was super friendly, understanding and kind. I'd highly recommend her at this location!
Lici Joy Manship
Jan 2023
From the administrative staff to the therapists, the care you receive here is stellar!
Alicia “Lici Joy” Lambrides Manship
Dec 2022
From the administrative staff to the therapists, the care you receive here is stellar!
Tiffini Brill
Sep 2022
checked in online e at 9:30AM stated 1 Hr 13 min wait.. I come in at 10:30am (13 min early) They tell me "sorry it's actually a 2 hr wait"....
2 hrs and 15 min later she tells me "sorry it's a 3 hr wait 🤦♀️ as I asked to speak to someone, a head nurse says "sorry there were people who walked in after you checked in online and made the wait time longer"... What the heck is the purpose of checking in online if it's NOT actually saving your spot?!?! poor communication! poor service! all thwy do is say we'll I'm sorry.... sorry does not work for me
Mrs.Crystal
Shakira is so rude, she should be trained in providing better customer service
Ellie
Dan is the kindest, most knowledgable physical therapist I have ever gone to. I am having a lot of improvement with his kindness and care.
Sarah Wolf
They will cancel your appointments without calling. The female at the front desk has the worst customer service. The rest of the staff was rude. Never even got treatment but I had 3 appointments scheduled.
Kristina Kallio
I give 5 stars to Dan! He is incredible! He is great at developing rapport with his clients. He listens well. You can tell he is passionate about what he does and it’s important to him to know the why behind his client's issues. He is very experienced and does a great job at educating.
Now the front desk is where I have an issue. Both times I have come in there is only one lady behind two big screens so you can’t even see her when you walk in. Her personality is very stale. Being the first person you interact with I would think it would be important to have a bubbly, animated, upbeat person who is welcoming.
Brian D.
I scheduled this visit to bring to light several concerns I had about a minor foot and ankle pains and movement asymmetries. Before i even meet with the doctor I was scheduled for an x-ray which seemed odd. Once the doctor saw the x-rays where no major issues were identified then the majority of my concerns seemed to be a non-issue. I was told to start stretching without even being asked if i have been doing any exercises. I had to ask the doctor as she was walking out of the room about one of the ankle issue which was never addressed during the exam timeframe which felt unusual. Several other items were never addressed as she left before i was able to ask questions. It felt as though my "normal" x-ray deemed my visit to be unworthy of her time. I will be looking for a new doctor and provider to visit as Gina Ruesch and by extension TRIA did not care about my concerns.
Kirk B.
Beware of fraudlent billing with no recourse. Tria billed me for 3 services concurrently, so a 30 minute phyisical therapy session for knee pain was billed at over $600. Go somewhere else where you won't be robbed.
Michelle
I saw Sigourney for some pain. She was very knowledgeable in her area of expertise. She is phenomenal! She gave easy exercises for me to do at home. She was super friendly, understanding and kind. I'd highly recommend her at this location!
Lici Joy Manship
From the administrative staff to the therapists, the care you receive here is stellar!
Alicia “Lici Joy” Lambrides Manship
From the administrative staff to the therapists, the care you receive here is stellar!
Tiffini Brill
checked in online e at 9:30AM stated 1 Hr 13 min wait.. I come in at 10:30am (13 min early) They tell me "sorry it's actually a 2 hr wait".... 2 hrs and 15 min later she tells me "sorry it's a 3 hr wait 🤦♀️ as I asked to speak to someone, a head nurse says "sorry there were people who walked in after you checked in online and made the wait time longer"... What the heck is the purpose of checking in online if it's NOT actually saving your spot?!?! poor communication! poor service! all thwy do is say we'll I'm sorry.... sorry does not work for me