Costco Optical Department

Nov 2024

I would give this review a zero if I could. Just a warning. Do not buy your glasses at Costco. Optical. I made the horrible mistake of thinking I was going to save some money by getting my glasses at Costco with my membership but instead it has cost me thousands and thousands of dollars and out of work for over 8 weeks. When I picked up my glasses I told them there was something wrong with the bifocals. It was brushed off that I needed to get used to my glasses. I have had glasses my entire life and bifocals for the last 20 years. I came in numerous times complaining about how distorted everything looked when I looked through the bifocal. But was continuously told that...read full review

Apr 2022

Do not recommend, this place is a disaster. I’ve had glasses for over 30 years and contacts for 25 years and have never experienced anything like this place. The eye exam was literally 3 minutes long and I have a very complicated prescription and haven’t had an eye exam in 3 years.When she put the new trial lenses on me, I told her that can’t be right, things are very blurry. She said to just wear then for a few days and come back if there are any issues. I wore them for several days but things did not improve and I was honestly scared to drive in them because things were that blurry with this “new” prescription she took all of 3 minutes to figure out for me.I...read full review

Apr 2022

I recently decided to try the optical department at Costco and I am quite thoroughly pleased that I made that choice. Same level of care as the specialists I used to visit at quite a savings and I discovered that they have the most modern equipment available which made my appointment even more pleasant!