About Kim's Nails Spa
Kim's Nails Spa is a highly praised salon that has gained a loyal customer base over the past six months. Clients appreciate the attention to detail and the ability to execute specific color and design requests flawlessly. After a disappointing experience at an out-of-town salon, one customer was relieved to return to Kim's Nails to have their nails fixed, highlighting the availability of their desired color and the quality of the service. Appointments are easy to book, and customers rarely face any waiting time upon arrival. With a focus on quality and customer satisfaction, Kim's Nails Spa is recommended for anyone looking for beautiful nails and a pleasant experience.
I went to this nail salon only once. I was in town visiting family, so I'm not a regular. Despite having frequented SoCal salons run my owners whose primary language isn't English though, I was surprised at how icy the service was for a simple acrylic fill and polish. I came away feeling like the nail tech hated me or hates their job, and that they aren't committed to quality. My service was a simple file and fill in a solid color, and my index fingers ended up different lengths (approx 1.5mm).
They were thorough with good attention to detail and good customer service. However they don't seem to follow health and safety standards. I seen them use the same Dremel tool and Emory board on me that they used on the last customer. (Possibly even the foot bristle scrub that they just used on me, looks like they used on the next customer.) ?
All tools should be fresh tools per customer for state health and safety compliance. I believe they violated health code.
I've been going here for a little over 6 months. I've taken a picture in every time to match color/design and they have done an amazing job every single time. Recently I had to get my nails done at an out of town salon. I was so happy to get back to Kim's Nails to have them fix the awful job the out of town salon did. I asked the out of town for a Navy Matte. They had no dark blue color what so ever, to top of the less than mediocre fill they did. Kim's nails without hesitation had my color request available. I've always called ahead for an appointment and it's never been a problem nor have I had to wait when I arrive for my appointment. Thank you for always doing such...read full review