About Guitar Center
Guitar Center is known for its helpful staff and great deals. Customers often praise the excellent service, noting that employees are knowledgeable and friendly without being pushy. One customer shared their experience of buying a used guitar, specifically a used Epiphone Les Paul special ii, and appreciated the prompt assistance from the store manager when a tuning knob broke. The staff advised them to pick a similar used guitar and credited their purchase to their account, helping them upgrade to an Ibanez GIO. Many customers enjoy playing instruments in the store and find the environment relaxed, making it easy to have fun and try out different guitars, like a Gibson studio or a Michael 12. Overall, Guitar Center offers a positive shopping experience with attentive service and a good selection of musical instruments, even if some customers feel they do not always receive suggestions from staff.
In the past 6 weeks, I have been in to the store 4x and DYLAN in Pro-Audio is amazing! We wanted to give him a shout out as he is hospitality focused, never stressed and willing to go the extra mile each time I’ve had questions. My wife and I both appreciate his 110% effort and politeness..way to go Dylan! We appreciate you man!
Great staff! Friendly, engaging, and very knowledgable. They were incredibly helpful in correcting an issue on a purchase and definitely made me feel confident in shopping there again in the future!