We purchased a water dispensing system but to our dismay when we got home and opened it up, It appeared as though someone bashed it all in with a bat. I am so disappointed after the so-so customer service experience. They are grossly understaffed and hardly anyone was available to help out on the floor then all that money spent on something I needed to get but it's unusable. Then they closed 19 minutes before I made it back home. What a horrible way to close the night. Thanks Wal-Mart Sams Club for all the bullshit. They check to see if you stealing but don't bother checking if their products are even any good.
April 2022
Had to use customer service twice. First time the gentleman was not so friendly. Don't particularly like the layout of this place.
November 2020
Great company and the do a lot for Rochester community
We purchased a water dispensing system but to our dismay when we got home and opened it up, It appeared as though someone bashed it all in with a bat. I am so disappointed after the so-so customer service experience. They are grossly understaffed and hardly anyone was available to help out on the floor then all that money spent on something I needed to get but it's unusable. Then they closed 19 minutes before I made it back home. What a horrible way to close the night. Thanks Wal-Mart Sams Club for all the bullshit. They check to see if you stealing but don't bother checking if their products are even any good.
Had to use customer service twice. First time the gentleman was not so friendly. Don't particularly like the layout of this place.
Great company and the do a lot for Rochester community