About Ulta Beauty
Ulta Beauty is a popular beauty retailer in the US, known for its wide range of products and services. Customers can choose from over 25,000 products from 500 brands, including popular names like Tarte, Fenty, and CHANEL. The retailer also offers exclusive products from brands like Kylie Cosmetics, Olaplex, and Colourpop. In addition to its retail offerings, Ulta Beauty is praised for its salon services. Customers have shared positive experiences with stylists such as Maddie, Julie, Kajsa, and Joe, who are recognized for their talent and ability to provide hair coloring, cutting, and styling. One customer mentioned that their hair looked beautiful the morning after a night of partying, thanks to the quality of the salon service. The retailer's Conscious Beauty initiative attracts customers by offering products that meet ethical standards like vegan, cruelty-free, clean ingredients, and sustainable packaging. Staff members are helpful and attentive, making it easier for customers to find products that match their values. Customers also appreciate the convenience of accessing specific preferences across different locations, especially travelers. Recent reviews highlight the friendly and helpful customer service at Ulta Beauty. Customers have felt well accommodated during returns and exchanges, with staff meeting their needs. One shopper visited the Richfield location to find the perfect color for their skin tone, and Heather, a patient and attentive associate, helped them through the process. She offered makeup application at the beauty station, provided feedback, and ensured the customer left satisfied. The customer expressed gratitude for Heather’s care and even received a gift before leaving, describing the experience as excellent. Another customer appreciated the quick, friendly service and the chance to find in-stock products from discontinued lines, making their shopping experience enjoyable. Overall, Ulta Beauty is highly regarded for its wide product selection, quality salon services, and personalized customer care.
10/10 stars. A friend and I went in a little while ago and it was because she wanted to get into makeup. We were assisted by the sweetest angel Julia, they were incredible. (Not sure of the pronouns but definitely gave a member of lgbtq+ so I’ll stick to they just to be safe lol) Now Julia is white and we are both black and Julia hopped in no hesitation, no making it awkward, THEY WERE ON IT DO YOU HEAR ME. Found the best shades, waited if anything needed to oxidize, gave honest opinions that didn’t come off weird. Was very thorough welcoming and sweet, and a cat person (how could they get any better)
So if you’re poc and in the area and need assistance find...read full review
Sarah was extremely helpful when I came in. She took the time to find my perfect foundation match and was very thorough throughout the process. She also helped me choose skincare products that would improve how my makeup looks, which I really appreciated. Overall, she made my shopping experience easy, enjoyable, and stress-free!
Was just here and Denene was a ROCKSTAR! Trying to help, my aging me look awake, photogenic, and ALIVE on camera for a social media video I want to do! MUWAH! Thank you Denene! EVERYONE here was kind. I got asked several times by lovely helpful staff like Heather but Denene stopped at the right moment! 🙏🤩🙏🤩🙏❤️❤️❤️