I would like to talk about my experience with the billing/ receptionist person. There’s a new lady there who is very Sweet!! I think her name is Sapona. She’s new, she Knows how to communicate and takes her time with you explaining insurance, and appointment details! She absolutely cares about you and how your appointment goes!! Great addition to your practice!
May 2026
They do their job well! I do not understand the cancellation of appointments that has said to have happened and all the one star ratings. I've been going there for 5 years, general dentistry for 20 years in general. I think the Plymouth location is the best. I've never had a canceled appointment. And nothing near but a five-star rating because they're nice and they do their job and I consider they do it well!
August 2025
never went but called this location for help since the Eagan location is AWFUL. Shell the receptionist was SOOOO much more respectful and helpful than any other locations. I wouldn’t mind driving an extra 40 minutes out if that meant I got great service.
I would like to talk about my experience with the billing/ receptionist person. There’s a new lady there who is very Sweet!! I think her name is Sapona. She’s new, she Knows how to communicate and takes her time with you explaining insurance, and appointment details! She absolutely cares about you and how your appointment goes!!
Great addition to your practice!
They do their job well! I do not understand the cancellation of appointments that has said to have happened and all the one star ratings. I've been going there for 5 years, general dentistry for 20 years in general. I think the Plymouth location is the best. I've never had a canceled appointment. And nothing near but a five-star rating because they're nice and they do their job and I consider they do it well!
never went but called this location for help since the Eagan location is AWFUL. Shell the receptionist was SOOOO much more respectful and helpful than any other locations.
I wouldn’t mind driving an extra 40 minutes out if that meant I got great service.
Give Shell a raise !!!