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3510 Hopkins Pl suite w249, Oakdale
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3510 Hopkins Pl suite w249, Oakdale
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We've been working with OSM for about a year and have been extremely pleased with their service and the level of personalized attention we get from our account rep. They've done a great job managing our online reputation and keeping us abreast of what's happening online. They also manage our website, which has run flawlessly since launch. I'm always impressed by how quickly they respond to questions or update our site when things change. This is an awesome company and I would recommend them to any small business that wants to outsource social media.
We used OSM for 4 years. The first 2 years were great! I had a dedicated account manager and they did a wonderful job. The last 2 years were not so great. The account managers were constantly changing and I wasn't receiving the great service that I had previously experienced.
Awesome customer service. Zack from OSM helped me get access to my Face Book account when it had nothing to do with the OSM services they provide for me. He could have rightfully sent me away as not their problem, but he didn't he walked me through several attempts for me to regain admin access again to my business Face Book account until he finally was successful. I'm so grateful to Zack as FB and several other companies have not been able to help me with this problem for years.