Benjamin Franklin Plumbing Southsota

Benjamin Franklin Plumbing is a reputable business known for its timely and high-quality plumbing services in Dakota, Rice, Scott, and Steele Counties. They have been providing top-rated services for over 35 years, including drain, sewer, and water treatment services. With straightforward pricing and a 2-year guarantee for their work, customers can expect reliable service.

Customers have praised the professionalism and friendliness of their technicians. Oakley is noted for his knowledge about water conditions, especially for older farmhouses, and he shares helpful suggestions, making him an outstanding representative. Another technician has received positive feedback for his excellent work, addressing various plumbing issues while keeping customers informed about the process.

The business is recognized for completing jobs correctly the first time, with polite and knowledgeable technicians who clean up after themselves. Customers appreciate the ease of booking appointments online, often for same-day service, and many express satisfaction with the fair pricing. The great team at Benjamin Franklin Plumbing in Northfield shows dedication, as they work through challenges like stubborn clogs while maintaining clear communication. This level of service leads many to consider them the only plumber they will ever use.

Recent reviews highlight the personable and friendly attitude of technicians like Oakley Zink, who explains concerns clearly and understands financial worries without pressure. Tom has been to the house multiple times and is praised for his kindness, efficiency, and high-quality work, especially for quick repairs like fixing a kitchen sink. Customers also appreciate Tom’s patience in answering questions, customizing solutions, and respecting COVID masking preferences. Oakley also provided thorough rust filter service, answering questions professionally and completing the job with care. Overall, the team’s professionalism and dedication continue to earn high customer satisfaction.