Reviews

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  • Dec 2021

    Installed new water heater - chimney liner - fresh air vent Tech (Jake) was friendly, thorough , professional Work area was cleaned City inspector said job looked great Thanks Jim

  • Bill Schmidt
    Aug 2021

    Installed new water heater - chimney liner - fresh air ventTech (Jake) was friendly, thorough, professionalWork area was cleanedCity inspector said job looked greatThanks JimService: Boiler installation

  • Kathy M.
    Feb 2021

    I am a senior who over the years has had some experience with plumbers. However, I ran into a problem that none of the plumbers I hired were able to repair. Our upstairs shower began leaking down into our kitchen. It was not immediately apparent since it was leaking behind the crown molding of the kitchen cabinets. Over time, I had a "parade" of experience plumbers in my home working on this and none of them could find the problem. After one plumber thought the problem was "fixed," we ended up with water running down our kitchen walls, out an electric outlet and out on to our counter top. Not getting any results, this got costly and we gave up. We just didn't use the shower. Many years later, and out of shear frustration, I made another attempt to find a good experienced plumber. After numerous phone calls, Jim Murr Plumbing was highly recommended. I was afraid to get my hopes up, but this time we got lucky! Jim came out to our home, and we explained all of the problems we had gone through over the years and to his credit, he did not try to run away. Essentially, the job was quite complex, and involved other issues as time went on. However, we could not be happier with the out come. Jim sent the "A team" over to our house and they wasted no time. They also carefully explained along the way everything that needed to be done and the costs involved. Surprises like the wall being moved. Also, after all that we had gone through, we decided to put in a tile shower. And fortunately, Jim had just the guys to do the work! The quality of the work was exceptional and we were thrilled with the results. We also have a greater appreciation for the work involved. I have recommended Jim Murr Plumbing to others.

  • Rebecca Ryan
    Dec 2020

    Excellent service and expert workmanship

  • Joshua Fox
    Sep 2019

    Very rude

  • Matt Pringle
    Sep 2019

    Jim Murr and his associate who came to my home were both polite and professional. They got the job done quickly and efficiently and I even requested more work to be done on site that wasn't discussed prior, and Jim took the time to address and solve the problem. The prices were more than fair especially considering it's a small business.

  • Kevin Yang
    Sep 2018

    Not recommend for anyone. Jim hangs up on customers and is very rude. They charge over $130 just for a 10 minute visit, not even an inspection was done. They do not communicate well with their customers about their fees and charges and do not disclose it until they send you an invoice. Again this is not a place that I would recommend to others because they are expensive, they don’t communicate and disclose their charges, and they have rude customer services.

  • Bruce Napier
    Sep 2012

    Great service with smart trained mechanics. Best value for the service

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Jim Murr Plumbing, Inc

780 19th St, Newport

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Hours

Monday: 8AM - 4:30PMTuesday: 8AM - 4:30PMWednesday: 8AM - 4:30PMThursday: 8AM - 4:30PMFriday: 8AM - 4:30PMSaturday: ClosedSunday: Closed