I would recommend looking for other resources. Our experience with Horwitz was disappointing, as the company did not operate in a professional or reliable manner. We had a preventative maintenance contract with them for a couple of years, but appointments were frequently missed without any communication; only addressed when I followed up.
The people were always friendly, but beyond changing filters, I’m not confident they performed any meaningful maintenance. Recently, we had the manufacturer of our DOAS unit inspect it, and they found multiple issues that Horwitz technicians had failed to identify, always saying everything looked good. $5,500 in... read full review
May 2024
They are by far my favorite contractors! We have never had a problem in their scope of work that they couldn't fix or find multiple solutions we can choose from. They communicate well and their work is done in a timely manner. They have literally preformed miracles to get us up and running so production doesn't stop!
November 2023
I received excellent customer service from Molly, and quick service from Adam. My furnace went out with the first cold snap and snow, and I'm so thankful that I called Horowitz. I highly recommend this company!
I would recommend looking for other resources. Our experience with Horwitz was disappointing, as the company did not operate in a professional or reliable manner. We had a preventative maintenance contract with them for a couple of years, but appointments were frequently missed without any communication; only addressed when I followed up.
The people were always friendly, but beyond changing filters, I’m not confident they performed any meaningful maintenance. Recently, we had the manufacturer of our DOAS unit inspect it, and they found multiple issues that Horwitz technicians had failed to identify, always saying everything looked good. $5,500 in... read full review
They are by far my favorite contractors! We have never had a problem in their scope of work that they couldn't fix or find multiple solutions we can choose from.
They communicate well and their work is done in a timely manner. They have literally preformed miracles to get us up and running so production doesn't stop!
I received excellent customer service from Molly, and quick service from Adam. My furnace went out with the first cold snap and snow, and I'm so thankful that I called Horowitz. I highly recommend this company!