About John's Sewer & Drain Cleaning, Inc.
John's Sewer & Drain Cleaning, Inc. is a business recognized for its outstanding service and professionalism. Their team, including Mike and Francisco, consistently arrives on time, asks insightful questions, and thoroughly diagnoses issues. They take the time to explain the situation and their proposed solution, ensuring customers understand the process. Despite the detailed nature of their work, they aim to complete jobs faster than expected and at a lower cost. Their crew has received praise for being courteous and effectively collaborating with city crews when needed. They clean up after themselves, often leaving the job site cleaner than when they arrived. Customers find the pricing of their services fair and reasonable. One customer noted their quick response to a mainline backup, with the technician arriving swiftly and addressing the problem successfully. Others appreciated how technicians fixed drains, such as snaking a tub drain, and left the area cleaner than it had been. They also commend the team's ability to discover issues, such as a broken gate valve that had been overlooked by other companies. In one case, Jordan from the company unclogged a bathroom drain in less than an hour, ensuring it was cleaned all the way to the street sewer, saving the customer time and money compared to previous service providers. In addition to drain cleaning, they handle sewer repairs as well. Customers have noted that calling them resulted in prompt service, often within hours, and at more affordable prices than other companies. One customer mentioned they could have saved money and avoided further complications if they had known about John's Sewer & Drain earlier, as they had previously paid a different company significantly more for a simpler task. In summary, John's Sewer & Drain Cleaning, Inc. provides excellent service, professionalism, and fair pricing. They are dedicated to thoroughness, timeliness, and cleanliness in their work.
I had a great experience with this company. I felt like they were fair, honest, and had a the good of the customer in mind. I would recommend this company to anyone experiencing a drain back up, is recommend a camera service is performed as well. Thank you for fixing my problem!!
Wow I called and had a tech the next morning!!! My kitchen sinks were backed up and he got right to work. I had to leave for work and when I got home everything was great. He even cleaned my icky water stains from the clogged water. What a pleasant surprise and talk about service!!!! Will definitely recommend.
Needed an emergency floor drain cleaning. We have HomeServe with Xcel Energy, who contract with John’s Sewer and Drain. They were great, and would use them again in a heartbeat even without HomeServe. Very thorough and polite.