Primera Technology Inc.

Jul 2022

Ahhh Eddie… I’ve owned Eddie the edible printer for about a year and a half now. To say that it has helped my business is an understatement. Between being able to take last minute orders, to being able to enhance my Royal icing designed cookies. I literally haven’t used my air brush in over a year. Fantastic buy! Fantastic customer service

Jul 2022

The Eddie Edible Ink Printer delivers cutting-edge technology that helped me take my speciality iced sugar cookie decorating to the next level. My cookie clients love all of the options I can now offer to help create memorable, awesome cookies for their special events. And to top it off, Primera provides amazing, world-class customer service and tech support, and they also host an Eddie Users Group on Facebook where Eddie Printer owners can offer and get help and ideas from other bakers and cookie artists. I only wish I learned about Eddie earlier! He definitely has earned a place of honor in my kitchen and as a partner in my cookie business. Way to go Primera! You and...read full review

Oct 2020

I was in a pinch when my Primera printer broke down on Tuesday and I had lots of printing to do to get ready for a event on Saturday. This is not a review of the Primera (which I have only been moderately happy with ) but it is a review of their sales team. I spoke with a sales rep who helped me purchase another Primera printer to use to get me through my busy work week and be a back up in case of this happening again. She gave me a great price and shipped it out immediately, sent me tracking info, as well as went the extra mile to help me figure out who might be able to help me print some labels in the meantime. Her excellent customer service saved the day.