Minneapolis Lock & Key

Minneapolis Lock & Key provides excellent customer service with strong communication and locksmithing skills. They offer fair prices and are knowledgeable about locks, often teaching customers new things. Customers have reported positive experiences, especially with the professionalism of the staff. One technician was able to handle a semi-complex job for an older house with ease, showing interest in old locks and going out of their way to answer questions and help beyond the scope of the job. Another customer praised the installation of a deadbolt and handle set on a challenging old home, noting the technician's professionalism, attention to detail, and personable attitude. The service team is responsive, with appointments often scheduled within a week, making the experience smooth and convenient. The staff is helpful for both private and business needs, including key duplication, which has always worked well for customers. Overall, Minneapolis Lock & Key is known for their knowledgeable staff and reliable service. Recently, customers shared their positive experiences. One customer praised Gina for making everything easy and providing great customer service that made their day. Another was pleased with Melissa, who replaced locks and made keys for an old house with a difficult mortise lock; she was patient, helpful, and efficient, reaffirming the long-term trust with the company. A third customer appreciated how the shop treated an old, restored lock with care, not only getting it working again but also making a key for it—showing real knowledge and respect for the piece. Quiet, dependable, and skilled, Minneapolis Lock & Key continues to earn customer trust through their professionalism and expertise.