DuraPro Painting

Jul 2021

I can not even begin to express how thrilled we were with the work Durapro did. The staff was professional, up front, and perfectionist in there work. The contractors who replaced rotting boards and fixed leaks did so with the most care and perfection. The staff came early stayed late and even went beyond what was expected. Work was done with care and great clean up after work. The price was reasonable. We had excellent communication with them and they kept us informed. I highly suggest using this company. We could not have found anyone else who worked so hard was so professional and worked hard to satisfy us. The greatest experience.

Oct 2016

I think that the paining was good, but the business very much lacks in timing, communication, and professionalism. I was initially told after accepting Durapro's bid that they would start the project in 2-3 weeks. Several weeks after the projected start time when I called to see what was going on, it was very apparent that my project had been forgotten (or very, very low priority such that the owner didn't even remember it and had to scramble for information while we were on the phone together). When the project was in process, they damaged a sprinkler, which they ultimately took care of. They did not come back for a walk through to look at some of the issues (minor) with the painting and major issues with some of the other items they were to attend to (remove old caulking around windows and recaulk) according to the contract. The painting was complete two months prior to them returning to complete the caulking around the windows. In the interim between when the paining was done and when the caulking finally was done, repeated phone calls with requests for a timeline for completion were met each time with the answer "we'll do it next week" or you're "on the schedule for next week". I do think that once they came back to work on my home again, communication was better and the project did get finished. Unfortunately, it seems like this was all in response to a negative online review. Overall, this is not a company whose service I could recommend without reservation due to the experience I had with them.

Oct 2015

What Andrew's crew was able to do with our cedar deck was nothing short of a miracle! We have a two year old deck that was destroyed by a cheap deck staining company we took a flyer on when we first had the deck built. All the wood was chewed up from overly aggressive pressure washing and there were drip marks everywhere. And a lot of the stain was peeling and flaking. Our deck literally looked like a 20-year old deck when it was only two years old! I contacted two companies to get bids. The first company recommended stripping, sanding, and staining the deck. The second company was Andrew's company, Durapro Painting. When Andrew came out he recommended we only sand and stain. He was confident his crew could make the deck look new again without going through the hassle (and additional expense) of stripping it down with chemicals. The deck looked so bad that I was leery they could make it look new with just sanding and staining. Plus, Andrew's bid was $500 more than the guy who was going to do al l three - strip, sand, and stain. Andrew was easy to talk to, very professional, and really seemed to know his stuff. But what really stood out was when he told me his crew would work on this deck as if it was his own. In other words, they would strive for perfection on this deck. I rolled the dice and went with him even though he was a little more expensive. I'm glad I did! Andrew's crew was amazing. They were very nice, very professional, and unbelievably thorough. They literally dismantled all the railings on my deck so they could hand sand every square inch. They spent almost an entire week (up to 8 hours a day sometimes) just sanding the entire deck. They sanded my deck like it was a fine piece of furniture. It was pretty amazing to watch. They were just as careful and thorough when they applied the stain. They ended up putting on two coats to make sure the color was perfectly even everywhere and to really make the deck pop. The amazing thing was I couldn't find a single drip mark anywhere and this is a pretty large deck. To be able to apply two coats of stain on a large deck without any drip marks is pretty remarkable. Our deck looks brand new! We're thrilled because until we talked to Andrew we were contemplating replacing the deck with maintenance-free decking which would have cost thousands of dollars. Andrew saved us a ton of money and now we have an awesome looking deck. If the deck looks this good a year from now, I'll definitely be hiring Andrew again to restain it when it needs it.