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Reviews for Minneapolis Anti-Aging & Skin Clinic
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This place has been my go to for the last couple of years. From the front desk staff to the spa and injector specialist I’ve always left feeling and looking my best. Ps Cheryl she’s my fav!
Called twice during business hours one day to make an appointment and nobody answered the phone. Went to the website and made an appointment. The service desired was not listed on the appointment form, and only one person was available to make an appointment with on the form so I did that. Two weeks later and the day before the appointment they called said the service isn't offered at their location and I need to start over and call a different location. Lot of opportunities here to improve the customer experience - answer the phone, modify the online form so this doesn't happen, or notify the customer of the issue within 24 hours of booking the appointment.
I always have a positive experience at Minneapolis Anti-Aging and Skin Clinic. Cheryl is an extremely gifted nurse injector and highly skilled at what she does. She explains what treatments and products will work best on me and why. The clinic is spotless and very welcoming. The front desk staff do their job well, always kind in person and on the phone (so important). Thank you to all the amazing wonderful staff!!!