About Connect Property Management
Connect Property Management is a professional and responsive company that prioritizes its tenants' experiences. They offer fair and reasonable services, answering questions and addressing concerns in a respectful manner. With helpful staff and a focus on tenant satisfaction, they provide a positive experience for those living on their properties. Tenants have had a great experience renting with Connect, with maintenance being timely, payments easy, and management friendly. When a recent after-hours emergency occurred, management responded quickly, identified the problem, and had maintenance fix it right away. While one tenant experienced some issues with the termination of their lease, such as delays in receiving their security deposit and additional charges, they acknowledged that this may have been due to a new property manager. Overall, Connect Property Management is described as a decent place to live, with a focus on tenant satisfaction.
I lived here in the past, 7 or so years ago, relatively good experience. Some issues with the dryer and sinks but maintenance was always quick and easy. Move out was a bit of a hassle and we didn't get much of our deposit back. Living here again and so far maintenance has been kind of a pain with the new system they use.
Overall nice place to live for the price. Decent amenities. Downside safety deposit is usually lost for unknown reasons and you might get random charges that you get to argue over.
I initially left a bad review due to some issues getting in contact about some charges, feeling like it was a run around. However, Christa did get in contact with me, about 10 days after my initial call, due to her being very connected with her tenants and having a lot to respond to. After the call I am left feeling relieved that she was able to hear and address my concerns as some would not show that level of care as I am no longer a current tenant anymore. There were 2 facility issues while I lived there for 5 years, but it was not anything that impacted my comfort or wallet and it was addressed by staff. Overall great place to live!
I lived at Woodside Apartments for about 3 to 4 years and had a relatively good experience while I was there. Maintenance requests are generally handled fairly swiftly and efficiently; and getting in contact with my property manager was fairly easy. Utilizing an online portal for rent/other bills was also a plus, and the outdoor areas are quite nice once the weather turns warmer. My only particular criticism in this case is that sometimes the stairwells in my building could get a little messy, and it would take longer than expected for cleaning/touch ups and the like. Overall if you're a good tenant and you put out respect and courtesy, you'll get that back from the Woodside...read full review