About Sun Ray Plumbing & Heating
Reviews for Sun Ray Plumbing & Heating
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Sun Ray Plumbing & Heating, Inc has been serving the Twin Cities area since 1979, offering over 40 years of experience in plumbing and heating services. As a family-owned and operated business, they prioritize providing personable, friendly, and professional service to both residential and commercial customers. Customers consistently praise the team for their promptness, professionalism, and thoroughness. They are known for quickly responding to issues such as clogged drains, leaky pipes, and standing water, often arriving fast and explaining the problems clearly. The staff are described as kind, genuine, and down to earth, taking the time to involve customers in decisions and explain repair options honestly. Whether it's service, repair, remodeling, or new construction, Sun Ray Plumbing & Heating aims to provide efficient solutions and high satisfaction. Customers appreciate their honesty and the fact that they genuinely want to fix the problem without trying to overcharge or criticize previous work. Overall, the company is recognized for its reliable, courteous, and trustworthy service, making it a dependable choice for plumbing and heating needs in the community.
These guys are AWESOME. Had an alarm go off at 6:45 am on my sewer system. I called Sunray at 7:02. Jason was at my house by 10:00 and had the issue fixed and area cleaned up by 11:00! This is the 2nd time I have called Sunray to fix a plumbing issue and both times they have been extremely responsive, friendly, and professional. I will use them again and recommend to all of my neighbors.
Timely responses. I had problems with my boiler losing heat. Sun Ray Plumbing sent someone out the next business day every time I reached out (I reached out 4 times in 31 days).
Positive interactions. Jason went above and beyond in answering my questions about how my boiler system works and what work he was doing. Jason and Steve were clear, respectful and friendly when communicating.
Fair pricing. I paid for high quality, efficient work at a good price. The know how to keep the customers happy.
Great quality work and amazing helpful staff. I just had Sunray help me replace a valve and faucet for my shower and once again it was quality work for what I feel was a fair price. Its so hard to list all the things done right as those arnt the things that stick out but I will say my ONLY criticism is I reached out to schedule the job and it took about a 7 weekdays to finally get a date scheduled for the job. I feel this was due to how they schedule by connecting you with a scheduler who is is also a plumber. That was almost the best part though because they worked out the details and awnsered questions before they even came out. All in all I love working with this company...read full review