Plumbing and Heating by Craig, Inc.

Plumbing and Heating by Craig, Inc. is a highly regarded service provider known for its exceptional technicians. Customers praise the company's polite, direct, and honest approach, with technicians who are knowledgeable, helpful, and considerate of cost. The company's service is efficient, respectful, and focused on providing the most cost-effective and energy-efficient solutions for their clients' heating and home management needs. Over the years, many customers have found the company to be reliable and affordable, even when facing urgent situations like water heater failures. Technicians like Scott are especially appreciated for their extensive knowledge, helpful tips, and professionalism. Customers also value the quick response times, with some technicians arriving within an hour to handle critical issues, even on weekends. The company’s staff is friendly and dedicated, ensuring that problems such as water leaks, drain snaking, or water heater replacements are handled thoroughly and efficiently, often exceeding customer expectations.

Recent reviews highlight the company's promptness and professionalism. When a sewer main backed up into a basement drain, the company scheduled service quickly. Patrick arrived and efficiently cleaned out the main sewer line pipe, also showing the customer repairs needed before they become bigger problems. Customers appreciate the thorough and informative service. In another instance, a technician arrived at 5am to fix a furnace, demonstrating the company's commitment to urgent needs. The technician was professional and reassuring, completing the repair in just two hours, even in a rural area. Many customers also mention the team’s friendly, knowledgeable, and respectful service when repairing water heaters, such as the water heater that Cody recently repaired and adjusted. The quick response and high-quality work leave customers satisfied and confident in the company's reliability.