Michael took the time to listen to my concerns. I had thought there was an issue with the igniter. He explained the situation and taught me a few things regarding seasonal fireplace use.
About Comfort By Design
Comfort By Design has been a leader in providing high-efficiency heating, cooling, water heaters, geothermal solutions, and fireplace services for both residential and commercial applications in Eastern Minnesota and Western Wisconsin. The company offers a comprehensive range of services including HVAC, electrical installations, and services for new homes and remodels, as well as fireplaces, inserts, and stoves. Customers praise the company's professional, transparent, and knowledgeable service technicians, who provide thorough communication, prompt arrival, and courteous demeanor. Recent reviews highlight the company's excellent service, including fireplace maintenance, generator installation, and timely, thorough work. Customers appreciate the responsiveness with 24/7 emergency services for heating, air conditioning, and electrical needs, supported by an after-hours answering service that ensures help is always available. The team’s efficiency, clear explanations, and neat work leave clients satisfied and confident in the services provided.
Reviews
My fireplace was intermittently failing and I had them out for repairs. Unfortunately it didn't fail while the tech was here but he fully explored possible reasons for the failure. I definitely will have them back when it starts acting up again. The technician Robert was outstanding and honest. I have used them before with the same professional interaction as today.
Matt did a great job of cleaning our fireplace and getting it ready for the season. He cleaned all the embers around the gas outlets and removed the rocks to clean under them. He repaired parts of the rope around the edge of the glass that was frayed and made sure everything was working properly.
Photos

Hours
Good to know
- accepts credit cards
- open to all
Location
122 3rd Street West, Hastings, MN 55033
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